Returns & Exchanges
At Rockabilia, we want you to be completely satisfied with your official music merchandise, which is why we offer a 30-day window for returns and exchanges on all unworn and unwashed items. Simply ensure all original tags are attached and the product is in its original condition to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Securely pack the items in their original packaging if possible, ensuring all merchandise is in new, resellable condition without signs of wear.
- 3.Print and Ship
Download your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.